The total price was $1405.95.
In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. They will get you the answer or let you know where to find it.
ConsumerAffairs is not a government agency. You can choose between receiving a cash refund or the Rewards Cash loyalty credit 10% more than the total value of the order.
By the time you reached me, you had already gone through customer support and just begun your appeal to the executives at the company. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Reviewing your order, we see you were able to accept the replacements we offered. I paid Aer Lingus for extra luggage I didnt need.
No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. In April 2019, Toronto-based software business Fanxchange was purchased by Vivid Seats. Very ** morals and practices. Do I have to print my tickets or can I use my phone to get into the event? I called them and they repeatedly insisted it was a visual glitch and that my seats were confirmed. No, Vivid Seats will not grant you a refund for postponed events. What kind of scam is this? WebOnce your order has been confirmed, you will receive an expected delivery date in your confirmation email. A link has directed you to this review. Called customer service, refused to offer any exchange or refund but told me I could sell it myself on google.
I ordered premium tickets for the orchestra section.
Vivid Seats serves as the middleman between customers looking for tickets and sellers. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. Selling Tickets Selling Basics, Help and Getting Paid Transfer Tickets Transfer Basics and Help Receive and Use Tickets Ticket Delivery, AXS Mobile ID, and more.
You may use this courtesy on future purchases with us. How do I find Discount Tickets for Broadway Shows? This can be easily fixed! This article was published on March 1, 2022.
If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. Desired outcome: Your options may be restricted to the seats that are available, even if their location is not optimal, if tickets are hard to come by or nearly sold out for a particular event.
WHY ARE YOU CALLING AT THE CRACK OF DAWN IF YOU CAN'T TELL ME WHAT HAPPENED? Click here to complete our support form.
If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping.
I do expect a responce and an apology for this overcharge.
Contact the Vivid Seats executives. I want a full refund. Were always here to help.
Please refund me the differance between what you charged me and what the tickets actually cost.
Ask a real person any government-related question for free.
WebSelect the tickets you'd like to transfer and click Continue. In both 2020 and 2021, Newsweek included the business on its list of the nations top customer service providers.
Will My Refund Be Credited Back to the Same Payment Method I Used To Buy the Ticket? In this case, we see from your screenshot that these tickets were accurately labeled as tour admissions, as this the Opry's Women of Country is not a live performance, but a backstage tour. And now bureaucracy, in that Vivid Seats knew you had a problem, it knew or should have known that the game was just days away, and yet it took its sweet time. 
The price of Vivid Seats tickets is one of the biggest grievances from customers, with many claiming they paid significantly more than the stated price when they bought tickets.
username. You can email the site owner to let them know you were blocked. 
By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. This company is ** AWFUL.
After ruining this event for me, I'll be utterly shocked if I actually receive my refund back.
When I complained that this was not a fair exchange for what I had purchased they said no more seats were available and canceled the order. 
Then you could buy your basketball game tickets elsewhere. Although a service charge on Vivid Seats may at first appear to be excessive, it is actually rather typical compared to other firms like Ticketmaster and StubHub. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events.
Kept telling me same blurb about it was my fault, not his, no refund, etc. What are the Alternatives to Vivid Seats? I did not get what I paid for. As you can see, Vivid Seats is a wonderful choice for concert- buying tickets from third parties. Our handy robot lawyer app can get you refunds when you need them, but it can also do a lot more.
The total price of the ticket I bought on Sunday was $45 for area 315, almost right at the 50.
While we do strive to confirm every order that we receive, sometimes issues do arise where we must cancel since there are no replacements available.
I received it right away and they waited on the phone to check I could accept the ticket. I looked up my seats on Ticketmaster and found they were still for sale. WebIf you entered your email wrong or your shipping address, not to worry.
That clearly didn't happen bc I received NO TICKETS! Depending on how much you spend, Vivid Seats offers three distinct levels of its rewards program. We provide users with legal assistance needed to, If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solution. Called AXS, they said the tickets were cancelled but would not give me further details and told me to go back to vivid. It is a legitimate company that facilities hundreds of millions of dollars worth of ticket sales each year. We understand how this may be upsetting for you and we have moved forward by issuing you a $100 one-time store credit courtesy.
Special delivery (including local pickup, will call or paperless). A majority share was purchased by GTCR for $575 million. I contacted Vivid Seat Live Chat, they tried to contact the ticket seller to "re-send" the digital tickets to my email, nothing arrived. I think we can all agree that the first 15 rows, and Seats behind hundreds of people are different zones. 
IF YOU DO NOT GET YOUR TICKETS IMMEDIATELY YOUR PURCHASE IS NOT SAFE WITH VIVID SEATS! Vivid Seats is an independently owned and operated online marketplace. Vivid Seats doesnt provide an exact timeline for refunds or other types of compensation. Yes.
When there are many tickets available for a certain event on Vivid Seats, you may use the sites filters to limit your options based on ticket price amount, quantity, and seating.
If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut.
Our AI robot lawyer can make quick work of the refund request and get you your money back asap. I then I received an electronic transfer notification which I followed through on.
Performance & security by Cloudflare. The third party did not send us the electronic tickets. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. It was only after this company read my review describing their practice of selling the same ticket twice did they reach out in a bid to have me take down my review and in exchange, they'd be so generous as to offer me $100 of "promotional credit" to use towards my next purchase with them. WebIf Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. If, I don't receive a responce and refund for the differance, I will never purchase tickets through company again. This is also why the ticket notes stated, "The tour starts at 4:15 p.m." before purchase. These costs are provided to guarantee the legitimacy of the tickets you purchase since you want to be confident that all transactions are safe and secure when purchasing third-party tickets.
Some users have complained that its been hard to get refunds or to fix problems with their orders. We use established industry standards for privacy and security to ensure your transactions are safe and secure. Vivid Seats provides excellent customer service and we are committed to your satisfaction. Our content is intended to be used for general information purposes only. I ordered and paid for three tickets to the Mavs-Wizards game through Vivid Seats. Be the first one to find this review helpful. All Rights Reserved. At this venue, Section B is behind the Pit. The good news: Vivid Seats is sending your other ticket Heres the order I would have
Instead of an explanation, he side-stepped and dodged that question and lamely said "It's not my department.
It is true in other reviews that a manager or a rep from the claims department will not talk to you which is very unprofessional!- : Side note Anyone who buys the Allianz insurance for their tickets just a word of advice it does not cover rejected tickets. 
If you entered your email wrong or your shipping address, not to worry. Safeguard Your Tickets. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier.
Can I trust the tickets sold on SeatGeek? 
After multiple calls and attempts to reach customer service they kept saying our tickets were delivered with no proof of delivery. Apparently they thought Americans only speak English!!!
We're sorry that you feel misled, Liz, as it's our goal to make sure that fans are confident in what they're purchasing. Why wont the company take back the vehicle?
We are proud to be a full-service providerwith our very own industry-leading customer service team, reachable by phone or online during extended business hours. I strongly suspect that the reseller simply tried to sell the tickets for a higher price after we bought them and had no intention of honoring our purchase unless they could not sell them for more. If you want to sign up for free trials, but dont want to go through the hassle of canceling them, we have another solutionfree virtual credit cards. Moral of the story: Do your research BEFORE you spend your money. if you feel uncertain, i'd recommend calling your bank to help get a refund because vivid seats don't let you cancel orders. I bought tickets on March 16th for a concert in Las Vegas on April 1st. Provide your credit card number and address. It literally is completely sold out.
2021 Vivid Seats Ltd. All rights reserved. Verify credentials.
Using cash is dangerous.
21. Which are the significant churches in Manhattan? It has a search engine where you can look for your desired event and it will look up tickets from various suppliers. A birthday celebration that ended in tears and anger. I will explain again, this time slowly so they understand: don't call people who you've scammed and offer them money to take down their legitimate reviews. Repeatedly asked to speak to manager and he refused. There were about 14 people there for this tour.
Vivid Seats may charge a greater fee on these sales because the tickets are sold at a higher price point. As soon as the seller WebIts very common for a ticket purchased on SeatGeek to have someone elses name on it. If the event organizer or performing artist cancels an event, you can request compensation for your ticket. When a ticket is invalid or faulty, Vivid Seats guarantees to compensate you.
Sent the credit card company the email showing that the tickets Contact the Vivid Seats executives. As a buyer, you presumably want to see excellent customer service, a promise 100 buyer guarantee, that a 100 buyer guarantee every ticket will be perfect, and refund possibilities on this list of positives.
The 100% Buyer Guarantee means Vivid Seats upholds industry standards for safe and secure transactions.
I was sent an email saying the tickets were "confirmed" but that they would be sent digitally the day before the event. I do expect a refund of the differance that the seats should sell for. From there, your active orders will appear. 4. Desired outcome:
I charge Vivid seats with fraudulent practices and over pricing of market value ticket prices.
We want you eagerly anticipating your event, not worrying about your tickets.
I just want the Tickets I spent over 2 thousand of my hard earned money on. We know sometimes you purchase tickets at the last minute, in other cities, or perhaps as soon as the event is announced.
The corporation promises full compensation since it recognizes that this is something out of your control. These Bank of America fees drained my kids savings account. Customer Service GetHuman features available: Current hold time Remind me when call center opens Fastest way to talk to a real Vivid Seats rep Pro tips & talking points Or just take advantage of GetHuman's tools for getting attention on your issue faster: Help me with my issue Vivid Seats Live Chat
My only chance of seeing him is if I want to fly out of state during his tour. This guarantees that the resale ticket prices you are paying right tickets are the lowest possible. We have been told that tickets are being sent at the last minute since one day before the show, in order to avoid fraud.
Locate this email by searching by the name of your event or keywords such as "sent you tickets" or "ticket transfer".
WebLiterally get your refund by calling Vivid, explain your situation, and then take that $800, go buy yourself a nice dinner, and pay $400 for the same tickets a night or two before the game. Well start sending you the news you need delivered straight to you. DO NOT RECOMMEND.
Mark Kovac, Dallas. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. Online complaints about ticket pricing that are more expensive than face value resulted in a B grade from the Better Business Bureau. I've bought tickets from them before but always instant download so I've never had to depend on tickets being delivered. Here's what happened: Vividseats sold us three tickets, 2 of which were from a 3rd party.