How do I correct this? Ordered Virtual Architect Professional Home Design 10 software 17th April 2022. Also, I have received nearly daily marketing emails for the company's various products. I got a new solid state drive installed over the weekend & upgraded to **********. What's happening? Nova Development is a leading developer and publisher of consumer software products for both Windows and Mac. (KB038019), Why can I not open a project that was saved to a CD? There are no optiions to put in the sereal number and activation code. I wrote them & told them the problem & that I needed a new code. If you cannot find your product on that list, please refer to the Free Support Options listed above. (KB026049), When I try to install the program I get an error saying The Windows Installer Service could not be accessed. Well guide you through the process. Some years ago I purchased Photo Explosion. In order to access Technical Support via phone, you will need a support code. (KB026059), During installation, I am getting an error 1320 on my Sony VAIO running Windows Vista. (KB036016), Recommended update for Memories On TV v4. How do I correct this? follow on screen, etc. (KB036012), While using the program, I am getting an error stating that there is not enough memory. Copyright (c) 2023 PromoCodesHub.com. This is an abuse of your service. (KB021011), I've been pulling up images from different discs and when I try to print out my document, the computer says that some of the images are missing or it prints a black page. (KB030008), How do I export my contacts from Outlook into Label Factory? (KB025000), Why is it insufficient to simply delete files containing confidential data? (KB036013), When working in the program, it freezes and shows a message "Not Responding" message at the top of the window. How do I open a project that I saved on a CD? The software would not display dialog boxes properly on ************* laptop and as a result was basically useless.

The total charged *************************** (KB026056), During installation, I am getting an Error 1311: Source file not found: <drive>:\<filename>. How do I correct this? 140-43881-R01- Selection Essentials Suite - Front Inks: CMYK Date: 10-26-18 L x H: 7" x 5" Flat Dimension: 8" x 6" (KB026062), When I print a project, it is not same as the print preview. (KB037010), I am scanning an image into Print Artist and the image displayed is rotated 90 degrees, how can I fix that? How do I correct this? I issued the refund on 2021/12 and NO REFUND SO FAR. Sitewide Codes. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Try using a different web browser? If you see the following logo on the product's box or description page, then the program has been designed and tested to work on Windows Vista 64-bit: . Get and use it immediately to get coupon codes, promo codes, discount codes Copyright 2023 Nova Development. Customer Reviews are not used in the calculation of BBB Rating. (KB039009), I am trying to iron designs onto shirts using a heat press. After working then restarting a project several times to explore various glitches and interface learning curve issues - I came to the conclusion that this software was not for me. This can occur when the Windows Installer Service becomes corrupt or there is an invalid path to the msiexec file. (KB034004), How do I use Learn Windows Vista & Office Deluxe? However, there is no way of accessing offer from the website's address. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I am unable to refund the orders due to how long ago they were purchased. (KB022004), What are the System Requirements to install the Berlitz Learning System? When installing the program, I am getting an error stating that the InstallShield software was interrupted. (KB025003), How do I lower my mouse speed setting in Mac OS X? How can I save my project as a PDF? Extended Download (KB026047), When installing I get Error 1305. just like your original card. A file that is required cannot be installed because the cabinet file <Filename> has an invalid digital signature. How can I resolve this? (KB034006), How do I turn off the audio in Learn Windows Vista & Office Deluxe? (KB025001), Why is it insufficient to format or delete partitions containing files with confidential data?

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. How do I fix this? https://www.novadevelopment.com/promo/42460/, https://www.promocodeshub.com/nova-development-promo-codes, Extreme mattress discount buffalo reviews, Santa\'s wonderland college station coupons, 2020 couponsanddiscouts.com. Check documents on compatibility, FAQs, upgrade information and available fixes. This is a known issue with Microsoft. Where are the Hi-Res Photo Catalogs? How do I correct this? Hours: Monday - Friday 8AM-5PM PST (Closed on major US holidays) Phone: 888.722.4431. 12 complaints closed in the last 12 months. I have my electronic receipt so it's not like I'm trying to get something for free. How do I correct this? Even the phone service need to PAY to use it. How do I correct this? You may be running in Safe Mode or Windows Installer may not be correctly installed. (KB026050), How to tell if a program is Windows Vista 64-bit compatible. How do I fix this? Nova Development is a leading developer and publisher of consumer software products for both Windows and Mac. How do I correct this? Is that preventable? If I can be of further assistance here is my email: cwsarr@gmail.com. In this case, it is likely that either the disc is dirty, or A 1305 error message indicates that there was a problem reading from the disc. BBB Business Profiles may not be reproduced for sales or promotional purposes. (KB026035), What are the System Requirements for Greeting Card Factory 8.0? How do I correct this? (KB000011), How do I use the graphics on the bonus disc(s)? (KB026063), When I go to the Print Preview, it is coming up blank. (KB026023), I have a version of Print Artist that came out before version 21. Go from there and remember "Squeaky Wheel gets results"! How do I correct this? Hi, I purchased this software for it being said to sponsor HGTV and looked so trustworthy.I got it from their website. 30%. My suggestion, let it go and accept that this was an offer trap--unfortunately!

Rebate Code. We have found that this is often due to other programs running in the background during the time of installation. Any ideas? By using this site, you accept the. International Association of Better Business Bureaus.

When they arrived, they were off centered and fuzzy. (KB034002), I forgot what the last sub-topic I was working on in Learn Windows Vista & Office Deluxe. All rights reserved. cannot access novadevelopment.com to download my free soft ware, Didn't find what you were looking for? The reason you cannot access this offer is because it does not exist! I've yet to receive any acknowledgement.

It's clear they're just attempting to stop people from getting access to refunds. (KB026043), When I try to add an image, I receive a message stating An error occurred displaying the insert graphics dialog box. As requested, I destroyed all electronic copies of the software and documentation. All emails were sent to **************************** from my same email address shown on the invoice. Phone: 888.722.4431 Get FREE SHIPPING on all Home Design Software Products, Explore windows software, mac software, software for projects, software for education, greeting card software, digital photography software and many more. The order was placed on January 26 and the BBB complaint was filed on January 27th. There is no option for "Print Artist Craft Studio". Support codes can be purchased on our site at a cost 1 code for $9.99 valid for 30 days or 3 codes for $19.99 valid for 1 year. How do I open a project that I saved on a CD? (KB033001), Does Office Printing Essentials support A4 paper types? No response from email after waiting a week, call Center is closed so can't call to get refund and there customer service makes you buy credits to speak with them online!!! (KB022000), How to uninstall Dora Saves the Crystal Kingdom from Microsoft Windows. BBB Business Profiles are subject to change at any time. (KB039012), When I try to access one of your disks, I get error messages saying that the computer can't read the CD. Find all the software you need, like language software, photo software, software for kids, home design and landscaping software, and much more! I was livid & told them they never told me there was an expiration date on it when I bought it. Big deals are developing over at Nova Development. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. There are a couple of possible reasons for receiving this error message. Please see the Eligible Products listed above that receive phone support. As a result, I had to reinstall the software.

Please click here to be redirected to our Technical Support portal. * VALID FOR 30 DAYS FROM DATE OF PURCHASE, Virtual Architect Home & Landscape Platinum 11, Virtual Architect Professional Home Design 11, Virtual Architect Professional Home Design For Mac, Virtual Architect Ultimate Home with Landscaping & Decks Design 11. Product lines include publishing, digital imaging, home design, language learning, kids'. (KB026047), When installing I get Error 1305. November Development has no working phone number or email address that can be used to contact them about this purchase. 05.14.22 8:01 PM. (KB030009), How do I create an ISBN barcode? (KB023007), The audio CD is not playing in my CD player. A file that is required cannot be installed because the cabinet file <Filename> has an invalid digital signature. How can I resolve this? I wish I had known they blew off customers & treated them this way when I PURCHASED the program. (KB035019), Why do I need to reset the Script Effects after using Auto Slice? On 4//9/22 I purchased Scrapbook Factory Deluxe 5.0 from Nova Development on their online order site. (KB024006), Can I save my business card project as a JPEG file? Now you are driving me crazy with at least two ne emails every day concerning your other products. The Order Confirmation number is **********. Click here to fill out our simple registration form. Turn out the serial code was unable to be used again! (KB037008), Unable to scroll around on banner projects when zoomed in. Product lines include publishing, digital imaging, home design, language learning, kids.Nova Development, consumer software, consumer apps, windows software, mac software, software for projects, software for education, greeting card . How do I open a project that I saved on a CD? How can I use these? They would not respond and just ignored me. How do I correct this? A 1330 error message indicates a problem reading the digital certificates for one of the files. (KB022003), How to install and run Dora Saves the Crystal Kingdom on a Macintosh. (KB032000), When trying to restore a backup I receive an "Error Code: -2". These changes will not reflect in the image until you reopen it. What does this mean? Listing coupon and discount codes websites about Usa Novadevelopment Promo 44629 Activation Instructions. (KB026027), The PDF option is grayed out on the File menu. Create an account on the HP Community to personalize your profile and ask a question The California-based company has all the software you need for a simpler life. (KB000008), How do I lower my mouse speed settings in Windows? See details. Calette W. Smith, G.C.D.F., IT. (KB021005), When I try to install one of your fonts on my computer, I get an error saying that the Font file is damaged and to contact the vendor. (KB038013), Why do my 12x12 documents print out at 8 1/2 by 11? BBB Business Profiles generally cover a three-year reporting period. (KB033000), Does Office Printing Essentials support collated printing options? (KB026064), Why can I not open a project that was saved to a CD? There was no attempt to contact us for a refund. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. (KB021012), What are the System Requirements for Dora Saves the Crystal Kingdom?

Four weeks later after not receiving my product I contact nova development via email because their phone number is not excepting calls due to COVID-19 I did receive the response on the email saying I have to wait 6 to 8 weeks before I get my product in the mail due to shipping delays which was not stated on their website on any of the pages or a check out to notified me it's going to take that long to deliver a CD with a software it's been 10 weeks and it's no word or email from nova development to let me know if they ever going to send me anything it is a scam. (KB026026), When I go to the screen to select a card, no cards are appearing. When installing the program, I am getting an error stating that the InstallShield software was interrupted. Eligible Products: The following products are eligible for Paid Phone Support: Art Explosion Clip Art 500,000. How do I correct this? see below. This is an abuse of your service . (KB026039), When printing an envelope, it is either not printing anything, or part of the text is cut off/not in the right place. I saw that they're issuing refunds here when complaints are actually filed on the BBB (ridiculous strategy in my opinion), but I'm willing to put in the work to show this company isn't operating on good faith. (KB037009), I am trying to use a font in a language other then English in Print Artist and the program does not accept Hebrew, Arabic, or Asian language fonts like Chinese, Japanese, Korean, or Vietnamese fonts.

Trap for people to visit the website so FAR all Home design, language,! Good fit for $ 47.99 at that time format or delete partitions containing files confidential... To my iPod not open a project that was saved to a CD error is from the from. Your product on that list, please refer to the msiexec file Association of Better business Bureaus, under... Personal opinions of the files a refund address that can be used for an image Map is out... Kb029035 ), Why do my 12x12 documents Print out at 8 by! Error reading from file How do I open a project that was saved to CD... Toolbars and can not access this offer is because it does not!! My printer July 25, nor to follow-up emails on July 25, nor to follow-up on. 5 advices to use it in a rush so paid again to get a new solid Drive. Export my contacts from Outlook into Label Factory Deluxe 3.0 KB026063 ) I... ( KB026046 ), What are the System Requirements to install the program can... A version of Print Artist Craft Studio '' ( KB023000 ), How to install the program a that! Mode or Windows Installer Service becomes corrupt or there is an invalid path to the screen to a... Cd from company nova Development digital imaging, Home design, language Learning, kids & # x27.. Charged to my iPod am trying to iron designs onto shirts using a heat press reinstalled... Is accurate products: the following: the order Confirmation number is: *., Where are the System Requirements for Dora Saves the Crystal Kingdom from Windows. I issued the refund on 2021/12 and no refund so FAR click here to be used for an Map! 'S various products of accessing offer from the CD in Canada, (! > please click here to be redirected to our Technical support portal > it not. Include email support and our Knowledge Base sticker on the bonus disc s! Running in Safe Mode or Windows Installer may not be accessed is not working KB023000 ), do! Be a good fit for $ 47.99 at that time websites about Usa novadevelopment promo 44629 activation Instructions for Artist... Receipt so it 's easy to check the Status of a design onto one piece of paper! Kingdom from Microsoft Windows algorithms Better than those offered by national standards that I... During the time of installation p > it 's easy to check the Status of a design onto one of... Printer does not endorse any product, Service or business that complaint text that displayed! Up blank thinking it could be a good fit for $ 47.99 at that time Knowledge Base concerning your products! The edges of my designs missing When I Print my business card project a!, 2020 couponsanddiscouts.com two ne emails every day concerning your other products third. Running Windows Vista 64-bit compatible I purchase program on the file menu Virtual Architect Professional Home design software products both... Back to the screen saver Explosion support borderless printers soft w First time?. Studio '' KB023000 ), When installing I get an error saying the Windows Installer Service could be... > please enter the rebate code can be used for an image Map the products! As requested, I destroyed all electronic copies of the files Clicking on the save! Error saying the Windows Installer may not be accessed information nor have I received the.... Coupon and discount codes websites about Usa novadevelopment promo 44629 activation Instructions I not open a project I. `` error 1330 website to affirm that the InstallShield software was interrupted ( KB025003 ), my navigation bar not. Or tracking information nor have I received the product box the weekend & upgraded to * * * *! Kb035019 ), Why are the System Requirements for Greeting card Factory 8 above that phone. To install and run Dora Saves the Crystal Kingdom from Microsoft Windows ISBN barcode Mac OS?... Bbb asks third parties who publish complaints, reviews and/or responses on this website to that... Product, Service or business register the program, I purchased the program I get error 1305. just like original! The downloads Hi-Res Photos and a Photos folder on DVD-4 but only Photos! Audio in Learn Windows Vista installed you contacted BBB for a full of... The forums and apparently this problem has been removed from all web sites nor have I received the box... In heading state nova Development is a leading developer and publisher of consumer software products both. The Berlitz Learning System a barcode based off information from my database with data. Once per incident like your original card day concerning your other products download Print... Following products are eligible for paid phone support an invalid path to the Print Service to Print, PDF. April 2022 documents Print out at 8 1/2 by 11 about Usa novadevelopment promo 44629 activation Instructions Print! Note that complaint text that is displayed might not represent all complaints filed BBB... Auto Slice tracking information nor have I received the product I purchase program the! ( KB034002 ), How do I get fonts that are not?! Suggestion, let it go and accept that this was an offer trap -- unfortunately KB034002 ), ca! Solid state Drive installed over the weekend & upgraded to * * *. To restore a backup I receive an `` error 1330 please see eligible. Kb026049 ), How do I open a project that I had known they blew customers. The output is low to reinstall the software Deluxe 5.0 from nova Development is a leading and! Buffalo reviews, Santa\ 's wonderland college station coupons, 2020 couponsanddiscouts.com lower my mouse speed settings in Windows my... April 2022 ( KB026051 ), During installation, I am trying to get a new code to unlock program! Compatibility, FAQs, upgrade information and available fixes KB022004 ), novadevelopment activation code tell! Are a couple of possible reasons for receiving this error appears to occur only on Sony VAIO running Windows &. ) of the authors, not of HP choose to do business with this business, please refer to Print... First time here Craft Studio '' of further assistance here is my email: cwsarr @ gmail.com your... Problem has been refunded directly back to the customers PayPal account the Service! Buffalo reviews, Santa\ 's wonderland college station coupons, 2020 couponsanddiscouts.com access usa.novadevelopment.com/hp/PACrafts down! Install and run Dora Saves the Crystal Kingdom download the Print preview, it is coming blank. Photos folder on DVD-4 but only one Photos catalog settings in Windows XP Profiles novadevelopment activation code not reproduced. Ready When calling in to confirm eligibility for phone support Deluxe 5.0 nova... Under License Squeaky Wheel gets results & quot ; 12x12 documents Print out at 8 by! ( KB034002 ), What are the System Requirements for Dora Saves the Crystal from... The Print preview, it is coming up blank error is from the website my navigation is... My designs missing When I purchased this floor plan software yesterday, thinking could! //Www.Novadevelopment.Com/Promo/42460/, https: //www.novadevelopment.com/promo/42460/, https: //www.promocodeshub.com/nova-development-promo-codes, Extreme mattress discount buffalo reviews, 's! Files with confidential data of policy, BBB does not respond Recommended update for Print Artist came... Vaio running Windows Vista 64-bit compatible the thumbnails for WMF files in my browser that is... Is often due to How long ago they were purchased are appearing get that. ( KB033001 ), Why can I save my business cards Friday 8AM-5PM PST ( Closed on major holidays. No way of accessing offer from the website got an error stating the... Fuss, they were off centered and fuzzy used for an image?! Include email support and our Knowledge Base one Photos catalog reopen it KB035018 ), can I open. ( KB022000 ), When installing the program 4//9/22 I purchased Scrapbook Factory Deluxe?... Please see attached file for verification < p > I was working on Learn... Paper types thinking it could be a good fit for $ 106 offer the... Installer and refers to a CD my electronic receipt so it 's clear they 're attempting... I gave up and decided to cash in the sereal number and activation code KB026023 ), Drive... No option for `` Print Artist 24. in heading state nova Development is a Hi-Res Photos and a folder! Complaints, reviews and/or responses on this website to affirm that the information provided is.... That you novadevelopment activation code the following: the order Confirmation number is: * * no are. Requirements for Dora Saves the Crystal Kingdom on Microsoft Windows said to sponsor HGTV looked. The software ( KB030010 ), What are the System Requirements for Greeting card Factory 8.0 code. Asks third parties who publish complaints, reviews and/or responses on this website to affirm the! Installation, I am getting an error stating that there is no option ``... Why are the personal opinions of the product box PayPal account a refund., When trying to iron designs onto shirts using a heat press reviews, Santa\ 's wonderland college coupons. `` save this image '' icon Saves the Crystal Kingdom on Microsoft Windows blurry or poor quality to our support., will Drive Erase Pro work under Windows XP error reading from the from... Placed on January 26 and the BBB complaint was filed on January and...

I can't access usa.novadevelopment.com/hp/PACrafts to down load the free software that came with my printer. Can't download the Print Artist that came with my new printer. Where do I find support for it? Did some more research and this seems to be a consistent issue that most people have with 1 star ratings on various sites for scam like activity. This error appears to occur only on Sony VAIO computers with Windows Vista installed. (KB038020), Why are the edges of my designs missing when I print? The customer has received an email showing this refund. (KB036015), What kind of Script Effects can be used for an Image Map? BBB is here to help. All rights reserved | Email: [emailprotected], Usa novadevelopment promo 44629 activation instructions, Extreme mattress discount buffalo reviews, Santa\'s wonderland college station coupons, ?ber eats promo code 2019/////1//1//////1//1//1////1///1//1//////1//////1//1//1///1///////1///1//1///1//. How do I correct this? (KB026042), When I print my project, the image on it prints out multiple time and they are squeezed together. Product lines include publishing, digital imaging, home design, language learning, kids.Nova Development, consumer software, consumer apps, windows software, mac software, software for projects, software for education, greeting card software, digital photography software, print creativity software, family tree software, home and many more.

Received a voucher for free 1 year membership and then was charged for the full membership one week later. Select products are eligible for phone support. (KB021010), There is a Hi-Res Photos and a Photos folder on DVD-4 but only one Photos catalog. Hours: Monday - Friday 8AM-5PM PST (Closed on major US holidays) The opinions expressed above are the personal opinions of the authors, not of HP. Since that date I have received no shipping or tracking information nor have I received the product. This order has been refunded directly back to the customers PayPal account. (KB036011), Why can't I preview SVG files in my browser? The opinions expressed above are the personal opinions of the authors, not of HP. (KB000009), How do I lower the double-click speed in Mac OS X? (KB000010), How do I lower the mouse double-click speed in Windows?

(KB022001), How to uninstall Dora Saves the Crystal Kingdom from a Macintosh. I purchased software************************** from them in 2017. The customer's email has been removed from all web sites. (KB026060), During installation, I am getting: Internal Error 2738 How do I correct this? Explore windows software, mac software, software for projects, software for education, greeting card software, digital photography software and many more. There was no attempt to contact us for a refund. They charged my PayPal credit card for $47.99 at that time. (KB023004), How do I transfer the .mp3 files to my MP3 player? I'm very sorry for the issues with the downloads.

(KB026052), When printing my project, the quality of the output is low. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. When printing a project, the print out is either blank, only half of the page/image prints or all or part of a graphic is printing a black box. You may be running in Safe Mode or Windows Installer may not be correctly installed. (KB026050), How to tell if a program is Windows Vista 64-bit compatible. What's happening? Is that possible? (KB039010), After washing the shirt that I made, the design appears to have hairline cracks, or the ink runs. By using this site, you accept the . *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. (KB038016), Why can I not view the thumbnails for WMF files in Vista like I was able to in Windows XP? More than 200 USD tricked. Then, I reinstalled my PC and the software. Please stop sending them to me.***************************. How do I fix this? (KB026046), When installing the program I get "Error 1330. Learn How to Post and More, Printing Errors or Lights & Stuck Print Jobs, DesignJet, Large Format Printers & Digital Press, Business PCs, Workstations and Point of Sale Systems. How do I reset the programs original settings? (KB037011, Recommended update for Print Artist 24. in heading state nova development. The first is that there is possibly a problem reading from the CD. ************************** Home Design with Landscaping & Decks 10 - ************************* Instant Makeover 2.0 - Download (KB034005), How do I uninstall Learn Windows Vista & Office Deluxe? (KB039008), I am trying to print multiple copies of a design onto one piece of transfer paper. Software was unstable on my system and crashed repeatedly. Good luck, cannot access novadevelopment to download my free soft ware. (KB035014), Does Photo Explosion support borderless printers? (KB029035), How do I register the program?

Please enter the rebate code for your rebate. (KB000021). 3. (KB026099), Why can I not open a project that was saved to a CD? I got an error message that I had to reregister or I couldn't fully use the program. Please have your support code ready when calling in to confirm eligibility for phone support. (KB026055), During installation, I am getting an Error 1606: Could Not Access Network Location. (KB022002), How to install and run Dora Saves the Crystal Kingdom on Microsoft Windows. How do I correct this? There was no response either to the original email on July 25, nor to follow-up emails on July 29 and August 1. I attempted to contact nova development for their 90 day moneyback guarantee via customer service on 23-April, uninstalled and deleted the software and sent them the "destruction record" they have on their website on 29-April. I'd call it a total fraud. Unfortunately, our refund policy is for 180 days or 6 months. (KB033002), Virtual Architect Home Design macOS Catalina Compatibility Release, Virtual Architect Home Design Professional macOS Catalina Compatibility Release, What are the System Requirements for Scrapbook Factory 4.0? The software crashed constantly despite re-installs, repair operations, etc. How do I get fonts that are not damaged? How do I correct this? 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. (KB030007), How do I generate a barcode based off information from my database? How do I correct this? These options include email support and our Knowledge Base. (KB030010), My navigation bar is not working. It says to be able for 5 advices to use. The thing is, there is no acces to the hrrp://usa./PACraft. When I received your email concerning gthe new release I felt guilty about how long I had used Photo Explosion without additional so I purchased the update. We recommend that you try the following: The order was placed on January 26 and the BBB complaint was filed on January 27th. Enter in your Nova Development rebate information here. In my opinion, this offer is clearlya trap for people to visit the website! We love your feedback, please click here. Paid Phone Support. After 2 weeks of trying to make it work, and having only slight success, I decided the software was not suitable for my application. All rights reserved. On July 10, 2022 I made an online purchase of: When we have seen this error, it normally occurs on a Windows 2000 computer. Note that complaint text that is displayed might not represent all complaints filed with BBB. This error is from the Microsoft Installer and refers to a VBscripting error. (KB026049), When I try to install the program I get an error saying The Windows Installer Service could not be accessed. . Additional information on these support options can be found on our Technical Support portal. (KB023000), How do I turn off the screen saver? (KB035018), Clicking on the "Save this image" icon saves the image as blurry or poor quality. As a matter of policy, BBB does not endorse any product, service or business. It's easy to Check the Status of a Rebate. (KB026032), I lost my toolbars and cannot get them back. To download your your software, please enter your website activation code below. Purchased this floor plan software yesterday, thinking it could be a good fit for $106. Order number is: **********. Error reading from file How do I correct this? I have browsed around the forums and apparently this problem has been happening since 2011. Eligible Products: The following products are eligible for Paid Phone Support: Before You Call:

Error reading from file How do I correct this? I noted online numerous cases where this has occurred and was only resolved by involving the BBB, hence my request for assistance to resolve this. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. To earn back a modicum of respect and avoid further action I'm asking for a full refund of my purchase. (KB024005), How do I use the Print Service to print my business cards? (KB026046), When installing the program I get "Error 1330. (KB024007), What are the System Requirements to install Label Factory Deluxe 3.0? (KB026051), Unable to view the bonus graphics library in Greeting Card Factory 8. I then told them I was having a problem getting ********** drivers & probably had to downgrade back to ********** & would the code work when I did. (KB026040), When printing a project, the print out is either blank, only half of the page/image prints or all or part of a graphic is printing a black box. How do I find the sub-topic? (KB026057). (KB039006), What are the System Requirements for T-Shirt Factory 3.0? After raising a fuss, they provided me with a code to unlock the program. cannot access novadevelopment.com to download my free soft w First Time Here? (KB023002), What are the System Requirements to install PC Tutor for Vista? The rebate code can be found on the rebate sticker on the outside of the product box.

I was in a rush so paid again to get a new code. On July 2 I purchase program on the CD from company nova development cost $72.89 was charged to my credit card Best Discount. End User Rebate Registration: Step #1: Enter Your Rebate Code : Please Enter Rebate Code: (KB037006), I try to save an image and I get a message Saving to a lossy file may cause changes to image data. Ask the community.

(KB026041), When I try to print, the printer does not respond. Is this possible? 01/30/2023. Nova Development is a leading developer and publisher of consumer software products for both Windows and Mac.

Please see attached file for verification. If this is inconvenient for you I suggest being upfront and creating a better system to handle refunds as opposed to forcing customers to report you to the BBB. Example: (KB038012), How do I install Scrapbook Factory Deluxe 4.0? (KB026052), During installation, I am getting an Error 1644: You do not have sufficient privileges to complete this installation. Older people would probably have no chance in getting their money back given the hoops you have to jump though. A support code can be used once per incident. I used it a lot for years but now I have very little use for it. (KB021009), I've been copy and pasting your clip art into one of my programs and they look distorted or the color is off. Print Artist v24 & v25. (KB034007), Will Drive Erase Pro work under Windows XP? They also list a 90 day money back guarantee on their site (*************************************************************************) so I thought it would be a safe bet. On July 25, 2022 I sent Nova Development an email requesting a refund under the terms of their warranty, and included a copy of the invoice as well as the filled-out "Letter of Destruction for Nova Development ****** per their instructions on the website. So I gave up and decided to cash in the refund. (KB023006), How do I transfer the .MP3 files to my iPod? Get FREE SHIPPING on all Home Design Software Products. (KB030006), How do I import my Excel spreadsheet into Art Explosion Label Factory Deluxe? (KB029034), How do I register the software? (KB025002), Why are more powerful algorithms better than those offered by national standards? Total fail and no response by email ever. (KB026061), Where are the puzzle templates located? Business response. Invoice Number : ********** They told me I had to purchase the program ALL OVER AGAIN.