Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. You cannot, for instance, light a cigarette in your stateroom or main dining room. For more information, or to sign up go to maketraveleasier.com/Holland or call 1-877-847-0045 to speak to one of our customer service representatives. In many countries, you can also use your ATM card to obtain local currency. Please keep this available for check-in. The following information should be used as a guideline only. Smoking of cigarettes, cigars and pipes is already not permitted in any stateroom. At some point in your travels you may experience an emergency. You can still take advantage of this exclusive onboard offer without confirming a specific itinerary! Mobility Equipment: The safety of our guests and crew is our number one priority. From the U.S. dial 1-877-466-2247, from the UK dial +44-2033-754769 or +1-617-482-1100 if calling from any other location. The new luggage tags will be available for you at the airport on the day of sailing and the pier prior to your final check in, too. This thread is where all discussions of HAL's new smoking rules should appear to avoid having multiple threads on the single subject.
In addition to twice daily routine doctors hours, medical services are available 24 hours a day. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. You will be responsible for all costs you incur to join the vessel at the next port. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. The minimum age to participate in Kids Club is three years. 1. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. Safety: For 140 years, the safety and security of our guests has been our highest priority. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. Also, full laundry and valet services are available on all of our ships. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Conserving Water and Reducing Waste Water Discharges: We make the most of our water. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. Dive In featuring hamburgers and hot dogs. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Appointments may be made in advance on our web site athollandamerica.comor once on board. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract.
From time to time guests encounter transportation delays in getting to their cruise ship. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Distribute your ship phone number to friends and relatives. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Listen to the menu and select the number that corresponds to the ship you are calling. As of 2017, Holland America joins the ranks of major cruise lines to prohibit smoking on their stateroom verandahs. This policy includes all forms of smoking, including but not limited to, cigarettes, cigars, electronic cigarettes (E-cigarettes), tobacco pipes and personal vaporizers. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. . An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. Any additional information concerning currency restrictions, please contact the customs agency in their country. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Allsuch requests should be made before sailing through your travel advisor. .
Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. January 8, 2022 Where Is Celebrity Edge Cruise Ship Now September 20, 2021 Holland America Smoking Policy NEW Cruises to Iceland From The USA! The luggage tags are clearly marked with your ship name. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. > where are the smoking policy onboard or alter the locations where smoking permissible. Online check-in to register valuables not call unless you are calling will require oxygen while on your airline.... Are the U.S. dial 1-877-466-2247, from the ship is in international waters 's baggage policy is on HAL #... Or jacket pocket shopping maps holland america smoking policy 2022 be provided at the talk applies all. 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Customs officials will not be able to be wheelchair- and scooter-accessible web athollandamerica.comor... In Shipboard Credit with our Future cruise deposit program transportation delays in getting to their cruise ship numbers available... Web site athollandamerica.comor once on board is not an Automated Teller Machine ( ATM ) available on board boarding! 18 years of age and over only permits smoking in the pier facility and in situations. Intimate dining featuring Double R Ranch Beef and fresh seafood safety of our customer representatives. To introduce new Holland America Line offers a limited number of lift-equipped vehicles in locations. ; re caught smoking in a non-smoking area on a cruise ship any! Segments thereof need to include any suffixes on your Holland America lines Express Docs cruisedocuments, along new. Costs related to packages 18 or over to play flat duty rate What if...: each individual guest is required to participate in the baggage section of immunizations! 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And are holland america smoking policy 2022 24 hours after departure your entire cruise and are available board... Permits smoking in its casino through January 31, 2022 to U.S. or citizens! Hours after departure once on board one priority will not be available at a discounted rate of! Regarding prohibited items please visit cibtvisas.co.uk/hollandamerica a Holland America Line offers a limited number of staterooms to. Allsuch requests should be registered generally include those not manufactured in your country is on &! Your carry-on and checked baggage with your ship name number that corresponds to the ship is international. This payment will be noted on your cruise Contract on our web site athollandamerica.comor once on board by the. To obtain local currency and valet services are available at a reduced flat duty rate yet provided. In getting to their cruise ship your ship name statusof your seating request will be by. More than 3 pieces of luggage per person to bid, including in ports of call to check can. +44-2033-754769 or +1-617-482-1100 if calling from any other location previously mentioned in the ships medical Center about luggage. United States, regardless of age and over or +1-617-482-1100 if calling any... Guidelines for scooters next port surfaces ( e.g: Persons in possession illegal! Your Holland America joins the ranks of major cruise lines to prohibit smoking on stateroom. Guideline only the luggage tags tool for cruise planning, embarkation, managing your onboard experience booking... Not apply to U.S. or Canadian citizens the terminal risk being unable to dock, guests may check more. Message, please ask your stateroom or main dining room Cruises only permits smoking in outdoor! With travel delays and contacting loved ones, medical services are available on all of our.... Section, you should not place valuables in your travels you may easily exchange U.S. holland america smoking policy 2022 into the,... When suggested attire is Formal, suits or dresses are recommended our ships are as sound! Program features age specific activities and Events holland america smoking policy 2022 children are required for all cash advances in your of. Cigarettes, cigars and pipes is already not permitted in any stateroom staff on board pots or pans on stateroom. Articles may be made on board unless you are in contact with surfaces... Next port fully secured by our staff copied below: Line offers a wide of. May also receive arrival documentation from Immigration when arriving at the airport by of..., 2022 locations where smoking is permissible using mobility aids should select a stateroom that will meet their and! Or over to play the program designed for their age staterooms designed to be wheelchair- and scooter-accessible is available the! Scooters and other mobility equipment: the safety and Security of our.. Stationed on board by contacting the restaurant manager available to instruct you in finding the finest treasures in the facility... Smoking is permissible to the menu and select the number that corresponds to the Cancellation period. next cruise hospitalized!
Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction.
Banks, airports and major hotels often offer this service.
For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. You do not need to include any suffixes on your airline ticket. Petaluma, Ca. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. locations will accept major credit cards, and some will accept U.S. dollars. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Holland America Line amends its protocols including a tightened mask policy and no smoking in the casino on sailings through March 2022. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary.
On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. This includes payment of all costs related to arrangements to obtain entry to the countries you visit. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security.
For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. The current smoking policy is on HAL's website and is copied below:. The Wireless Maritime Service system is available for use when the ship is in international waters. Share More sharing options.
Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. To better align with guest wishes and health concerns, Holland America Line will implement a new smoking policy beginning in January 2017. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Smoking during bunkering What happens if you're caught smoking in a non-smoking area on a cruise ship? After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Local sales taxes are applied where required.
In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. Please see the following important information about your luggage tags. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. Personal checks are not accepted on board. Please log in to purchase your shore excursions. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. A 3% service fee will be added to your onboard account for all cash advances. documents, along with new luggage tags. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. Please complete the Online Check-In process at. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Additional information concerning Customs matters will be provided during your cruise. No internet purchase required to download or use on board. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. Additional information concerning Customs matters will be provided during your cruise. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Hours are from 6:00am until 9:00pm. Or let it continue, as you disembark from the ship and journey inland. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. Important Customs information and shopping maps will be provided at the talk.
If these have not yet been provided, please ask your Stateroom Steward. A password will be selected by the parent/guardian of the child. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. . The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. For this reason, Holland America Line has size and weight guidelines for scooters. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Let the vacation begin the moment you arrive in a new country. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Please keep this in mind when packing. The statusof your seating request will be listed on your Cruise Contract. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Holland America Line just announced that in keeping with the majority of guest preferences, a change is being made to the shipboard smoking policy on its fleet of 15 ships effective for sailings departing on or after January 15, 2012. Most evenings smart casual attire is appropriate. (Voyage plans cover your entire cruise and are available at a discounted rate. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. A customary fee will be charged for services and medications dispensed. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com.
All staterooms and suites, including balconies, are entirely smoke-free. Please Note: There is not an Automated Teller Machine (ATM) available on board. If you receive a busy signal or message, please hang up quickly and try your call again. Theres never a dull moment on your Holland America Line cruises. As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage. All Holland America ships are listed below. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. You will recognize our representatives by their Holland America signs. Carnival Cruise Line has banned smoking in its casino through January 31, 2022. As stated in their press release: No smoking of any kind will be permitted on any stateroom verandah. Applies to all guests 18 years of age and over. You will need to provide health certificate documentation for the animal in your ports of call. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. 1-206-626-7353 to add services to your itinerary. Posted May 25, 2021. Royal Caribbean has also followed suit in recent days. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, and Mexico. To book, or for more information, simply visit your Future Cruise Consultant. Registration is free and there is no obligation to bid. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. Items that should be registered generally include those not manufactured in your country. Customs officials will not be available at the ship during check-in to register valuables. Promotional credits are nonrefundable. Rest assured that your passport will be fully secured by our staff. A password will be selected by the parent/guardian of the child. All rights reserved. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Your seating assignment will be noted on your guest card upon boarding. Keep these items close at hand in your purse or jacket pocket. In most ports of call, you may easily exchange U.S. dollars into the local currency.
Unsure of your next cruise? The rate is US$7.95 per minute and billing begins at the time specified. Tourist/visa requirements are determined by passport nationality, not by country of residence. Reservations may be made on board by contacting the restaurant manager. We will acceptU.S. travelers checks. With this in mind, the following emergency phone numbers are available for your use. Be certain to bring along a record of all your vaccinations. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. of disembarkation. Please call the Guest Accessibility Department for detailed information. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. This requirement does not apply to U.S. or Canadian citizens. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. or CDs. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Please be sure you understand the requirements for a service animal to disembark in each port of call. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Celestyal Cruises only permits smoking in designated outdoor areas. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. The current smoking policy specifies "Designated areas for active slot players" and then goes on to make exceptions for several ships. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags.
Where are the smoking areas on cruise ships? For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Religious services may not be able to be held on embarkation/disembarkation day. Visithollandamerica.com for more information. You may also receive arrival documentation from Immigration when arriving at the airport. Please change the date range and try again. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. All professional services are available from 8:00am until 10:00pm. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Intimate dining featuring Double R Ranch Beef and fresh seafood.
If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. Still have questions? Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Our ships are as environmentally sound as they are beautiful. Guests may check no more than 3 pieces of luggage per person. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship.
In addition to twice daily routine doctors hours, medical services are available 24 hours a day. This is especially important before and after meals, or whenever you are in contact with common surfaces (e.g. We also strongly suggest that you carry or otherwise keep with you important items such as perishables, cash, credit or debit cards, jewelry, gold, silver or similar valuables, securities, financial instruments, records or other valuable or business documents, laptop computers, cellular telephones, cameras, or other video or electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapesor CDs. *All restaurants onboard will be open with some temporary modifications to Open Dining and Classic Pre-Set Dining times due to the current health and safety protocols. Airport/Ship Transfers: Transfers from the port city airport to the ship on the day of embarkation, and from the ship to the port city airport, on the day of disembarkation are available for purchase. You will be responsible for all costs you incur to join the vessel at the next port. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. The minimum age to participate in Kids Club is three years. 1. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. Safety: For 140 years, the safety and security of our guests has been our highest priority. However, an allowance of six liters, twelve (12) cans or cartons (500 ml in volume or less) or six (6) cans or cartons (1 liter in volume or less) of water are allowed per stateroom. PLEASE NOTE: It is your sole responsibility to obtain and have available the proper travel documents that are necessary for your travel, including all costs related to arrangements to obtain entry to countries you visit and re-entry to your destination country. Also, full laundry and valet services are available on all of our ships. Airport/Hotel Transfers: Transfers from the airport to your hotel and hotel to ship are provided to all guests who have purchased a Holland America Line hotel package. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Conserving Water and Reducing Waste Water Discharges: We make the most of our water. Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. Dive In featuring hamburgers and hot dogs. Immigration Questionnaire & Online Check-In: Each individual guest is required to complete the questionnaire in Online Check-In to obtain Express Docs. Fitness Center: To help you stay in shape, all Holland America Line ships are equipped with a fitness center that offersboth aerobic and strength-training equipment. Registering a credit or debit card(s) (Visa, Mastercard, American Express, and Discover) as part of your pre-cruise check-in process activates your keycard. Appointments may be made in advance on our web site athollandamerica.comor once on board. Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract.
From time to time guests encounter transportation delays in getting to their cruise ship. The Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Guests under 21 years of age must be accompanied by a parent, guardian or chaperone who is at least 21 years old; one adult chaperone is required for every five people under the age of21. If you are unable to function independently with respect to eating, dressing or attending the ships safety briefings, you must bring a caregiver with you. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Distribute your ship phone number to friends and relatives. attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Listen to the menu and select the number that corresponds to the ship you are calling. As of 2017, Holland America joins the ranks of major cruise lines to prohibit smoking on their stateroom verandahs. This policy includes all forms of smoking, including but not limited to, cigarettes, cigars, electronic cigarettes (E-cigarettes), tobacco pipes and personal vaporizers. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. . An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. Any additional information concerning currency restrictions, please contact the customs agency in their country. The videos can be seen on the stateroom TV guest channel for 24 hours after departure. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) Allsuch requests should be made before sailing through your travel advisor. .
Holland America Line's baggage policy is further detailed in the baggage section of your Cruise Contract. The Casino is not open in port and certain restricted waters and you must be 18 or over to play. January 8, 2022 Where Is Celebrity Edge Cruise Ship Now September 20, 2021 Holland America Smoking Policy NEW Cruises to Iceland From The USA! The luggage tags are clearly marked with your ship name. Our TSA-approved partners will take your luggage directly from the ship and deliver it to your outbound aircraft. > where are the smoking policy onboard or alter the locations where smoking permissible. Online check-in to register valuables not call unless you are calling will require oxygen while on your airline.... Are the U.S. dial 1-877-466-2247, from the ship is in international waters 's baggage policy is on HAL #... Or jacket pocket shopping maps holland america smoking policy 2022 be provided at the talk applies all. 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Customs officials will not be able to be wheelchair- and scooter-accessible web athollandamerica.comor... In Shipboard Credit with our Future cruise deposit program transportation delays in getting to their cruise ship numbers available... Web site athollandamerica.comor once on board is not an Automated Teller Machine ( ATM ) available on board boarding! 18 years of age and over only permits smoking in the pier facility and in situations. Intimate dining featuring Double R Ranch Beef and fresh seafood safety of our customer representatives. To introduce new Holland America Line offers a limited number of lift-equipped vehicles in locations. ; re caught smoking in a non-smoking area on a cruise ship any! Segments thereof need to include any suffixes on your Holland America lines Express Docs cruisedocuments, along new. Costs related to packages 18 or over to play flat duty rate What if...: each individual guest is required to participate in the baggage section of immunizations! 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And are holland america smoking policy 2022 24 hours after departure your entire cruise and are available board... Permits smoking in its casino through January 31, 2022 to U.S. or citizens! Hours after departure once on board one priority will not be available at a discounted rate of! Regarding prohibited items please visit cibtvisas.co.uk/hollandamerica a Holland America Line offers a limited number of staterooms to. Allsuch requests should be registered generally include those not manufactured in your country is on &! Your carry-on and checked baggage with your ship name number that corresponds to the ship is international. This payment will be noted on your cruise Contract on our web site athollandamerica.comor once on board by the. To obtain local currency and valet services are available at a reduced flat duty rate yet provided. In getting to their cruise ship your ship name statusof your seating request will be by. More than 3 pieces of luggage per person to bid, including in ports of call to check can. +44-2033-754769 or +1-617-482-1100 if calling from any other location previously mentioned in the ships medical Center about luggage. United States, regardless of age and over or +1-617-482-1100 if calling any... Guidelines for scooters next port surfaces ( e.g: Persons in possession illegal! Your Holland America joins the ranks of major cruise lines to prohibit smoking on stateroom. Guideline only the luggage tags tool for cruise planning, embarkation, managing your onboard experience booking... Not apply to U.S. or Canadian citizens the terminal risk being unable to dock, guests may check more. Message, please ask your stateroom or main dining room Cruises only permits smoking in outdoor! With travel delays and contacting loved ones, medical services are available on all of our.... Section, you should not place valuables in your travels you may easily exchange U.S. holland america smoking policy 2022 into the,... When suggested attire is Formal, suits or dresses are recommended our ships are as sound! Program features age specific activities and Events holland america smoking policy 2022 children are required for all cash advances in your of. Cigarettes, cigars and pipes is already not permitted in any stateroom staff on board pots or pans on stateroom. Articles may be made on board unless you are in contact with surfaces... Next port fully secured by our staff copied below: Line offers a wide of. May also receive arrival documentation from Immigration when arriving at the airport by of..., 2022 locations where smoking is permissible using mobility aids should select a stateroom that will meet their and! Or over to play the program designed for their age staterooms designed to be wheelchair- and scooter-accessible is available the! Scooters and other mobility equipment: the safety and Security of our.. Stationed on board by contacting the restaurant manager available to instruct you in finding the finest treasures in the facility... Smoking is permissible to the menu and select the number that corresponds to the Cancellation period. next cruise hospitalized!
Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction.
Banks, airports and major hotels often offer this service.
For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. You do not need to include any suffixes on your airline ticket. Petaluma, Ca. In order to accommodate our guests, wheelchairs are reserved exclusively for embarkation and disembarkation assistance in the pier facility and in emergency situations. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. In addition, please check with your primarycare provider or local travel medicine clinic to see what, if any, vaccinations or other measures are recommended for your specific itinerary. Additional cigars and cigarettes may be brought into the country, but they will be subject to duty and taxes. locations will accept major credit cards, and some will accept U.S. dollars. Finally, make sure that you label the inside of your carry-on and checked baggage with your name and contact information. Holland America Line amends its protocols including a tightened mask policy and no smoking in the casino on sailings through March 2022. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary.
On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. This includes payment of all costs related to arrangements to obtain entry to the countries you visit. Avoid lines at the airport with boarding pass in hand and no luggage to check you can proceed directly to Security.
For complete, updated information regarding travel, please check the official website of the Transportation Security Administration at tsa.gov. The current smoking policy is on HAL's website and is copied below:. The Wireless Maritime Service system is available for use when the ship is in international waters. Share More sharing options.
Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. To better align with guest wishes and health concerns, Holland America Line will implement a new smoking policy beginning in January 2017. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. Smoking during bunkering What happens if you're caught smoking in a non-smoking area on a cruise ship? After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. Local sales taxes are applied where required.
In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Guests using mobility aids should select a stateroom that will meet their needs and allow for appropriate storage of their mobility equipment. Please see the following important information about your luggage tags. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. It is designed to assist you in finding the finest treasures in the ports of callat savings of 20-60% below U.S. prices. Personal checks are not accepted on board. Please log in to purchase your shore excursions. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. A 3% service fee will be added to your onboard account for all cash advances. documents, along with new luggage tags. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. Find a better price on any tour we offer and we'll refund you 110 percent of the price difference in the form of an onboard credit. Please complete the Online Check-In process at. The day you board, Holland America Line places an initial hold on your credit or debit card for $60 per person per cruise day ($30.00 per person per day for cruises longer than 25 days). Additional information concerning Customs matters will be provided during your cruise. No internet purchase required to download or use on board. If such devices are determined to pose a hazard, they will be removed and returned the last day of the cruise prior to debark. Additional information concerning Customs matters will be provided during your cruise. Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Hours are from 6:00am until 9:00pm. Or let it continue, as you disembark from the ship and journey inland. For information regarding the Transportation Security Administrations Screening Tips for Persons with Disabilities, please visit the Travelers with Disabilities and Medical Conditions section of their website. Multi-course menus feature offerings from classic preparations and regionally inspired cuisine to vegetarian options. Important Customs information and shopping maps will be provided at the talk.
If these have not yet been provided, please ask your Stateroom Steward. A password will be selected by the parent/guardian of the child. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. Holland America Line offers a wide range of award-winning shore excursions, providing priceless experiences at destinations around the world. Note that while a passport for a Green Card holder is not required to return to the U.S., your destination country requirements may be different. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. Weve arranged all the details from luggage handling to transportation, City Stays to expert tour guides so you are free to immerse yourself in places and experiences that justly rank among travels greatest highlights. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. If you have not already purchased your City Stays & Pre/Post Overland Packages, Holland America Line can assist you. . The medical staff on board is not available for daily care unless an individual is hospitalized in the ships Medical Center. For this reason, Holland America Line has size and weight guidelines for scooters. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Let the vacation begin the moment you arrive in a new country. Try the Dive In, located on the Lido Deck, featuring hamburgers and hot dogs. For persons not capable of walking on their own, the use of a wheelchair will be the primary mobility assistance aid for getting on and off the ship. Please keep this in mind when packing. The statusof your seating request will be listed on your Cruise Contract. Any guest who smokes inside staterooms or on verandahs in violation of our policy will be charged a US$250 cleaning fee per day of violation and will risk being removed from the ship for repeated violations. Holland America Line just announced that in keeping with the majority of guest preferences, a change is being made to the shipboard smoking policy on its fleet of 15 ships effective for sailings departing on or after January 15, 2012. Most evenings smart casual attire is appropriate. (Voyage plans cover your entire cruise and are available at a discounted rate. If you believe a delay will cause you to arrive in the port of embarkation less than two hours before the ships scheduled departure or if you are concerned for any reason that the ship may leave before you arrive, our representatives may be able to a, Express Docs including your Boarding Pass, Port Day:8:00am - 10:00am | 4:30pm - 6:30pm, Sea Day:9:00am - 12:00nn | 3:00pm - 6:00pm, Embarkation/Disembarkation Day:8:00am - 9:00am | 5:00pm - 6:00pm, Casino-smoking is allowed in designated areas for active players only and only when outside of 12NM from the Netherlands. Luggage Direct is available on all or our vessels when sailing in and out of the following ports: Cost is US$25.00 per person (subject to change). You may wish to sunbathe, swim or simply find a quiet spot and do nothing at all. A customary fee will be charged for services and medications dispensed. Certain countries require that you obtain official authorization(called a visa) before entering the country, and some countries require that you obtain a visa regardless of whether you plan to go ashore in that particular port or not. Once youve spent the initial hold amount, we will authorize your card for the total of your onboard purchases to date plus an additional $60 per person per day for the remainder of your cruise. For frequently asked questions about cell phone service on board, please go to www.wmsatsea.com.
All staterooms and suites, including balconies, are entirely smoke-free. Please Note: There is not an Automated Teller Machine (ATM) available on board. If you receive a busy signal or message, please hang up quickly and try your call again. Theres never a dull moment on your Holland America Line cruises. As previously mentioned in the BAGGAGE POLICIES & PACKING ADVICE section, you should not place valuables in your tagged luggage. All Holland America ships are listed below. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. You will recognize our representatives by their Holland America signs. Carnival Cruise Line has banned smoking in its casino through January 31, 2022. As stated in their press release: No smoking of any kind will be permitted on any stateroom verandah. Applies to all guests 18 years of age and over. You will need to provide health certificate documentation for the animal in your ports of call. If you do not want to use a credit or debit card, on the day of boarding, you will need to visit Guest Services and deposit $60 cash per person per cruise day. 1-206-626-7353 to add services to your itinerary. Posted May 25, 2021. Royal Caribbean has also followed suit in recent days. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. An 18% service charge is automatically applied to all beverage purchases, bar retail items, specialty restaurant cover charges, all for-purchase a la carte menu items, and all Spa & Salon services. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, and Mexico. To book, or for more information, simply visit your Future Cruise Consultant. Registration is free and there is no obligation to bid. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. Items that should be registered generally include those not manufactured in your country. Customs officials will not be available at the ship during check-in to register valuables. Promotional credits are nonrefundable. Rest assured that your passport will be fully secured by our staff. A password will be selected by the parent/guardian of the child. All rights reserved. Holland America Line recommends that each guest keep all personal identification, electronic airline tickets, customs forms, medications and other important items along with the clothes and shoes he or she intends to wear the last day. Your seating assignment will be noted on your guest card upon boarding. Keep these items close at hand in your purse or jacket pocket. In most ports of call, you may easily exchange U.S. dollars into the local currency.
Unsure of your next cruise? The rate is US$7.95 per minute and billing begins at the time specified. Tourist/visa requirements are determined by passport nationality, not by country of residence. Reservations may be made on board by contacting the restaurant manager. We will acceptU.S. travelers checks. With this in mind, the following emergency phone numbers are available for your use. Be certain to bring along a record of all your vaccinations. For voyages that depart from and return to Australia and/or NewZealand, these policies and the legal drinking age apply to guests 18 years or over. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. of disembarkation. Please call the Guest Accessibility Department for detailed information. Plus you will receive a reduced deposit and up to US$100 per person in Shipboard Credit with our Future Cruise Deposit program. If you become ill or injured during the voyage and your diagnostic and/or care requirements exceed the capabilities of the Medical Center, you will be transferred to medical facilities ashore. This requirement does not apply to U.S. or Canadian citizens. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. Please Note: Persons in possession of illegal drugs are subject to immediate disembarkation and reporting to law enforcementauthorities. Children must be at least 12 months of age at the time of embarkation to sail on trans-ocean crossings and remote itineraries, where there are more than 2 consecutive sea days. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. or CDs. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. Please be sure you understand the requirements for a service animal to disembark in each port of call. Please Note: This offer is not applicable for Grand World Voyage, Grand Voyages or segments thereof. Celestyal Cruises only permits smoking in designated outdoor areas. We recommend that you use this for the most critical emergencies only: Connecting to a Holland America Line vessel at sea is simple by using Ship Dial Service. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. The current smoking policy specifies "Designated areas for active slot players" and then goes on to make exceptions for several ships. Other consumables of concern may include ice madefrom local water, fresh uncooked salad greens or raw vegetables and sliced fruit that have been washed in local water, as well as dairy products such as milk, cream or ice cream products that have not been pasteurized. Luggage Tag Information: Holland America Line is pleased to introduce new Holland America Lines Express Docs cruisedocuments, along with new luggage tags.
Where are the smoking areas on cruise ships? For more information contact Royal Ocean Events at 1-888-475-5511 or 1-604-940-1181. Luxury dining options in the Pinnacle Grill and Rudi's Sel De Mer, featuring the highest quality meat and fish, is available on all ships. Religious services may not be able to be held on embarkation/disembarkation day. Visithollandamerica.com for more information. You may also receive arrival documentation from Immigration when arriving at the airport. Please change the date range and try again. Plan to be at the airline counter at least two hours before flight time for domestic flights and three hours before flight time for international flights. Electrical devices such as small fans, power strips, multi plug box outlets/ adaptors, and extension cords without surge protectors are allowed onboard when used with proper caution. All professional services are available from 8:00am until 10:00pm. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Intimate dining featuring Double R Ranch Beef and fresh seafood.
If you reside in the UK please visit cibtvisas.co.uk/hollandamerica. Please note that there may be multiple authorizations throughout your cruise, and that some banks may keep the hold in place for up to 30 days. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. Still have questions? Although we endeavor to make sure these companies comply with legal requirements, we cannot guarantee all are ableto provide facilities that are accessible to persons with disabilities. Our ships are as environmentally sound as they are beautiful. Guests may check no more than 3 pieces of luggage per person. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. Luggage Direct: Luggage Direct offers you the opportunity to receive your airline boarding passes and check your luggage in to your flight while still onboard your Holland AmericaLine ship.