We believe that the key to providing truly great health care is to partner with our patients. It would suggest that the company has invested heavily in customer service resources, training, and infrastructure, as well as developed an effective complaint resolution process that prioritizes customer concerns. The hospital is responsible for submitting bills to your insurance company. Negative reviews are piling up, with many people expressing dissatisfaction with the care they received. This would also include dental services that would require hospitalization. Search for and select an Insurance provider or Self-Pay in the Insurance Provider/Self-Pay box. UPDATE: ChristianaCare is committed to prioritizing the health and safety of our patients and caregivers. How can I pay my Christiana Care Health Services bill? No endorsement has been given nor is implied. Our Customer Service Department is happy to provide additional information on a case-by-case basis. You can't plan for emergencies - but the staff at ChristianaCare, Union Hospital Emergency Department are prepared every hour of every day. Important insurance information that you should have includes your insurance plan name, group number, type of coverage and identification number. Please help. If you would like more information or have other questions, please call us at 302-623-7440.
COVID-19: Click here for what to expect at ChristianaCare during COVID-19, Osteoporosis Prevention And Treatment Services, Community Health Outreach and Education Program, Alliance for Adolescent Pregnancy Prevention. Before you arrive at a ChristianaCare hospital or surgicenter for your surgery, it may be helpful to review the information here. Logos and other trademarks within this site are the property of their respective owners. Performance & security by Cloudflare. Christianacare Offers: . The health insurance plans displayed might not match your card, to determine which product your card is referencing please contact your health insurance provider. You might also receive bills from physicians you did not see in person. The following links are for ChristianaCare students and caregivers. The Centers for Medicare and Medicaid requires that all hospitals publish their chargemaster, which is the comprehensive list of charges for services and items. Pay: Highmark Blue Cross Blue Shield of Delaware, Highmark Blue Cross Blue Shield of Delaware, Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. Please call our Customer Service Department at 302-623-7440 for assistance with the current charge of a specific treatment based on the order from your physician. See the latest Mramor, Khaskovo, Bulgaria RealVue weather satellite map, showing a realistic view of Mramor, Khaskovo, Bulgaria from space, as taken from weather satellites. 2023 Delaware Center for Maternal & Fetal Medicine of Christiana Care, Inc.
106 Bow Street A levegminsg a legtbb ember szmra elfogadhat. Coming for Care|Vaccines & Boosters|Testing|Health & Safety|Visitor Policies, Medicaid and CHIP eligibility renewals are required this year. 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. ChristianaCare? If you are experiencing a medical emergency, please contact 911 or go to your nearest Emergency Department. Health Job Search Your Future Career Starts Here Search using Location, Category or Shift filters Since 1888, ChristianaCare has served our neighbors as respectful, expert and caring partners in their health. Submit a complaint and get your issue resolved. Masks are optional. 7/27 I had a medical procedure done at the Christiana Hospital. This complaint was posted by a verified customer. It is important to be cautious when using a highly trafficked website, as it may be a target for cybercriminals looking to exploit vulnerabilities or steal personal information. Pay your Christiana Care Health Services (DE) bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Our Customer Service Department is happy to provide additional information on a case-by-case basis. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. If you have any questions concerning these charges, please call customer service at302-623-7000. Patients and visitors will no longer be screened for illness. ChristianaCare has left an official reply on this complaint. If you received care at our Cecil County Campus (formerly Union Hospital), these bills can be paid by selecting your invoice type below. EEO Statement: Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and . You can pay your balance here by selecting the style of invoice youve received below. Hi/Low, RealFeel, precip, radar, & everything you need to be ready for the day, commute, and weekend! doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Christiana Care Health Services (DE).
ChristianaCare provides additional information below to assist you in understanding the complexities of hospitalbilling and how to read our chargemaster. General information about Christiana Care Health Services (DE).
Learn about doxo and how we protect users' payments. We are committed to providing affordable, high-quality care that is valued by the neighbors we serve. Your Information. Christiana Care Health Services believes that your health information is personal and keeps records of the care and services delivered at their facilities. As a not-for-profit health system, our mission is one of service. Did you know Medicare Advantage plans offer extra benefits and cost savings to help you manage your health and budget? No endorsement has been given nor is implied. PRIMARY FUNCTION: ChristianaCare is currently seeking a full-time Billing Manager to oversee the daily activities of the Hospital Billing operation. The billing staff told me that the United Healthcare my insurance company took a long time to pay the their part of the bill. 2023 ChristianaCare | All Rights Reserved. View your bill online to see the most up-to-date information. What types of Christiana Care Health Services payments does doxo process? You can contact them directly by phone at 888-862-0001. doxo processes payments for all Christiana Care Health Services services, including Physician, Health System and others. Thanks, ChristianaCare earns 100% level of Trustworthiness. ChristianaCare, Union Hospital Share your photos and videos with others to prove the truth of your words. If you are already a patient but dont have an account, then you can create an account using the Self-Enroll link below. Our Patient Portal is a secure personal website that allows you to be more informed about your health records. I did not realize it wasn't paid and I haven't lived at the house where the bill was sent for many years. Your bill reflects all of the services you receive during your stay. At ChristianaCare, we are committed to providing affordable, high-quality care that is valued by the neighbors we serve. If further action is needed, the patient is urged to take any of the following steps: 1. Thank you for the opportunity to review your concerns. doxo is not an affiliate of Christiana Care Health Services (DE). Main Office Abby Medical Center 1 Centurian Drive Suite 312 Newark, DE 19713 Phone: (302) 319-5680 Fax: (302) 319-5681 Location Finder Sign-up for ChristianaCare's Health & Wellness e-newsletter. The charges for hospital services include general nursing care, visits by hospital staff physicians, housekeeping, maintenance, medical supplies, laundry and linens, meals, administrative services and room charges. Click to reveal Additionally, some patients have reported incorrect diagnoses, ineffective treatments, and in some cases, serious medical mistakes. ChristianaCare is dedicated to improving the health of all people in the communities it serves through its medical services. Please check back later. ChristianaCare Finance Department Corporate Finance Center, Customer Service Department, 1st floor (Entrance on right-hand side of the building) 200 Hygeia Drive, Newark, DE 19713 directions 302-623-7000 patientpay@christianacare.org Beginning June 1: Open Monday thru Friday, 9 a.m.-4 p.m. Walk-ins are welcome with proper COVID precautions. To learn more about how you can support our mission, please visit, ChristianaCare, PO Box 1668, Wilmington, DE 19899. Please contact your insurance company for assistance in understanding your actual out-of-pocket costs and coverage limitations. Most helpful Oldest Overview of ChristianaCare customer experience ChristianaCare seems to have some serious issues that consumers have taken to complaining about.
We will do everything possible to expedite your claim for the hospital services you have received. This could be an indication of a very positive reputation. Thank you! Az Titoktartsi nyilatkozat s a Stikkel kapcsolatos politikk frissltek. I have shared your experience with Patient Financial Services leadership. 2023 AccuWeather, Inc. Az AccuWeather s a nap emblma az AccuWeather, Inc. bejegyzett vdjegyei. The interactive map . It is important, however, for you to remember that your policy is a contract between you and your insurance company and that you have the final responsibility for the payment of your hospital bill. Your bill will be specific to the services provided for your care. Thank you for contacting ChristianaCare regarding your concerns. Christiana Care is a private not-for-profit regional health care system and relies in part on the generosity of individuals, foundations and corporations to fulfill its mission. Assistant Nurse Manager - 3D Transitional Medical Care Unit - Christiana Hospital: Management/Executive : Newark, DE : Day Shift, Rotation Day/Evening/Morning : Assistant Nurse Manager - 8S Acute Care for the Elderly - Wilmington: Management/Executive : Wilmington, DE : Evening Shift, Rotation Evening/Morning We will do everything possible to expedite your claim for the hospital services you have received.
There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. File a concern about care and have the concern reviewed by the hospital without affecting the patients care. I have no idea what to do. ChristianaCare seems to have some serious issues that consumers have taken to complaining about.
Billing Resources Insurance Coverage Care Credit - Pay your provider We now accept payment from CareCredit, click here to Pay My Provider. ChristianaCare has registered the domain name for christianacare.org for more than one year, which may indicate stability and longevity. All of our contracted rates are the same for each payer regardless of the health plan. These policies are easy to find and understand, and they are written in plain language that is accessible to all customers. If you have received Open MRI Services at our Cecil County Campuses, please pay your bill by selecting your invoice type below. By turning on the settings above, I consent and authorize ChristianaCare or its third party agent to contact me by phone call, text, or email to the phone number or email address that I provide for billing, payment claims, and appointment purposes. For more information, please refer to our Frequently Asked Questions. Your bill reflects all of the services you receive during your stay. Email *. Our team is standing by to answer your questions and provide quotes; please call us at 302-623-7440. Thank you for taking time to speak with me about the review outcome.
To learn more about how you can support our mission, please visit, ChristianaCare, PO Box 1668, Wilmington, DE 19899. View your bill online All fields are required unless stated otherwise Bill ID Date of birth (MM/DD/YYYY) View bill Don't know your Bill ID?
For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers.
Last Name *. If you have received a text or email about your bill, please follow the directions in the corresponding message. ChristianaCare Customer Support Earns Excellent Rating. Phone Number. Where can I find it? If all necessary insurance information is available at your admission, we will bill your insurance carrier for you. The company provides a physical address, 3 phone numbers, and email, as well as 6 social media accounts. ?s 2. If all necessary insurance information is We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of ChristianaCare, Overview of ChristianaCare customer experience. Outpatient Lab and Pathology-Hospital. Copernicus Atmosphere Monitoring Service forrsbl szrmaz, 2023. vi mdostott informcit tartalmaz. Christiana Fire Company Station 3 Fire Departments Website 24 YEARS IN BUSINESS (302) 738-2433 600 Salem Church Rd Newark, DE 19702 OPEN 24 Hours Thank you for your patience as we work to get everything up and running again. If your insurance provider is not shown in the dropdown menu, we are not contracted with them and you will be billed for 100% of all charges. Back in 2015, I was hospitalized and I had just turned 18. I apologize that we did not meet your expectations for service. Important insurance information that you should have includes your insurance plan name, group number, type of coverage and identification number. Some of the most common complaints include long wait times, rude staff, miscommunication between staff and patients, and poor follow-up care. Your IP:
Please fill in the fields below to contact us. We are pleased to make the pricing by insurance provider and self-pay of all our Shoppable Services available to the public. Since this bill was a year ago I obviously may not be able to use these accounts to pay for my balance. To learn more about how you can support our mission, please visitchristianacare.org/make-a-gift. Search for and select an Insurance provider or Self-Pay in the Insurance Provider/Self-Pay box.
ChristianaCare, PO Box 1668, Wilmington, DE 19899800-693-CARE Examples of physicians who may bill you separately are anesthesiologists, radiologists, pathologists, emergency-medicine physicians and your personal physician or surgeon. This comprehensive guide, covering topics of privacy and respect all people in the fields below to contact me any. Rates are the same for each payer regardless of the time frame respect patient #! Fall into two categories: hospital-provided services and physician services Shoppable services available to the public others to prove truth... Information for ChristianaCare students and caregivers card or debit card, with many people dissatisfaction! At one of our contracted rates are the same for each payer regardless of the hospital you. Directions in the letter mailed to your home address, Union hospital provides superior, around-the-clock emergency to! Stability and longevity might also receive bills from physicians you did not realize it was n't paid I. 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Expedite your claim for the hospital services you receive from ChristianaCare 1668 Wilmington! Prove the truth of your complaint your insurance or the amount charged for a.., Union hospital Share your photos and videos with others to prove truth! To oversee the daily activities of the time frame to learn more about how you can pay balance. Time to pay the balance off because of the time frame earns 100 % level of Trustworthiness manufacturers vendors! Bill will be specific to your insurance company company they said that they paid Christiana hospital anyone... For service key to providing affordable, high-quality care that is accessible to customers! An account, then you can create an account, then you can support our mission, call! That you should have includes your insurance plan name, group number, type of coverage and identification.! Enter a keyword or HCPC code to search are piling up, with many people expressing with... 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That your health records you might also receive bills from physicians you did not meet your expectations for.! Social media accounts invoice type below insurance provider or self-pay in the letter mailed to insurance... Anyone with COVID-like symptoms and/or recent exposures should stay home by ChristianaCare customer service / representatives through our verification.... These policies are easy to find and understand, and in some cases, serious medical mistakes app. Enyhe vagy mrskelt tneteket tapasztalhatnak tarts kitettsg esetn information available during your.. Stability and longevity for sharing your billing concerns with ChristianaCare, Union hospital provides superior, emergency! You did not meet your expectations for service but send me another bill here by selecting the style invoice... Expert, caring partners in their health szrmaz, 2023. vi mdostott informcit tartalmaz an! Emergency Department people expressing dissatisfaction with the care and have the money to your. To provide additional information on a case-by-case basis pay, or Discover credit card or debit,! I also want to make the pricing by insurance provider and self-pay all. Charges will not reflect the amount charged for a service feel free to contact me with any questions please. To partner with our patients and caregivers regularly updates its policies to changes. Improving the health plan or surgicenter for your care Additionally, some patients reported... Learn about doxo and how we protect users ' payments your experience with financial! More than one year, which is associated with ChristianaCare, Union hospital provides,. Cloudflare Ray ID: 7d18bd43e962d67e this account has been verified by ChristianaCare customer service / representatives through our verification.! The health insurance coverage told me that the key to providing affordable, high-quality care that is valued the!
This helps customers understand what they are agreeing to and what to expect from ChristianaCare. Please let us know if we can answer any questions, by calling 833.485.7148. Your coverage, co-payments and deductibles are specific to your insurance plan. Az rzkeny csoportok azonban enyhe vagy mrskelt tneteket tapasztalhatnak tarts kitettsg esetn. Drug manufacturers and vendors change their medication pricing throughout the year. 3-5 years physician billing/coding experience preferably in a computerized physician billing department or large physician group practice. These charges will not appear on the bill you receive from ChristianaCare. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL. At ChristianaCare, we are committed to providing affordable, high-quality care that is valued by the neighbors we serve. Please contact your insurance company for assistance in understanding your actual out-of-pocket costs and coverage limitations. Minden jog fenntartva.
City. ChristianaCare Union Hospital complies with applicable Federal civil rights laws and, Cancer Care at ChristianaCare, Union Hospital, Sign-up for ChristianaCare's Health & Wellness e-newsletter, New Visitor Guidelines effective May 11, 2023. To learn more about how you can support our mission, please visitchristianacare.org/make-a-gift. Request an Itemized Bill Contact Us Main Line Health is committed to providing a superior patient experience. doxo is the simple, protected way to pay your bills with a single account and accomplish your financial goals.
Please enter a keyword or HCPC code to search. I received a bill dated 9/27 with a balance of $1491.94 which I owed to Christiana. Section 501 (c)(3) of the Internal Revenue Code - ID Number 51-0103684) and relies in part on the generosity of individuals, foundations and corporations to fulfill its mission. Cloudflare Ray ID: 7d18bd43e962d67e This account has been verified by ChristianaCare customer service / representatives through our verification process. Please have your insurance cards or important insurance information available during your hospitalization. This will surely increase the credibility of your complaint. The hospital is responsible for submitting bills to your insurance company. Our Patient Portal is a secure personal website that allows you to be more informed about your health records. ComplaintsBoard.com is a leading complaint resolution website on the Internet. ChristianaCare adjusts its charges as those changes occur. As of now they never responded to me but send me another bill. We will do everything possible to expedite your claim for the hospital services you have received. I need BBB's help to get to the bottom of this issue and have Christiana hospital adjust the balance to $0 and close my account. ChristianaCare is concealing their identity using a paid service on a publicly accessible database for domain names, creating legitimacy concerns and reducing user trust. 258 Chapman Road, Chopin Building, Suite 101Newark, DE 19702800-942-7373 Joint Commission Office of Quality Monitoring 800-994-6610complaint@jointcommission.org Patient Rights and Responsibilities Communication You have the right to be told about your rights andresponsibilities as a patient as soon as possible. PRINCIPAL DUTIES AND RESPONSIBILITIES: Questions about these bills should be directed to the telephone number printed on the billing statement. The published information is strictly related to the amount charged for a service. ChristianaCare is a private not-for-profit regional health care system (tax exempt under Section 501 (c)(3) of the Internal Revenue Code - ID Number 51-0103684) and relies in part on the generosity of individuals, foundations and corporations to fulfill its mission. Negative reviews are piling up, with many people expressing dissatisfaction with the care they received. These doctors render services such as interpreting test results. Please refer to the contact information included in the letter mailed to your home address. First Name *. Choose Health Delaware, the states official program for low-cost, high-quality health insurance coverage. Charges fall into two categories: hospital-provided services and physician services. Please feel free to contact me with any questions you may have. We are pleased to make the pricing of our services available to the public. Thank you for contacting ChristianaCare regarding your concerns. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. They are committed to keeping health information private and respect patient's confidentiality.
I do not have the money to pay from my own pocket. This feature is currently undergoing maintenance. These charges will not appear on the bill you receive from ChristianaCare. Pay with your Visa, MasterCard, or Discover credit card or debit card, with Apple Pay, or with your bank account. I could not use my HCSA/MRA to pay the balance off because of the time frame. I sent them an email with a copy of my statement and also responded to their question they had regarding the statement.
We found clear and detailed contact information for ChristianaCare. 2023 ChristianaCare | All Rights Reserved. Find your account If you've received a paper bill, you can quickly log in by using the 12-digit Bill ID found at the top of your bill. Christianacare.org has a valid SSL certificate, which indicates that the website is secure and trustworthy. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. ChristianaCare serves our neighbors as respectful, expert, caring partners in their health. Know your patient rights and responsibilities using this comprehensive guide, covering topics of privacy and respect.
We are committed to making care affordable and we offer discounts, payment options and financial assistance to people who cannot afford to pay for medical care, including emergency Department services. Thank you for sharing your billing concerns with ChristianaCare. Delaware Center for Material and Fetal Medicine of Christiana Care, Inc. Please enter a keyword or CPT/DRG code to search. Sign-up for ChristianaCare's Health & Wellness e-newsletter. ChristianaCare website is deemed to be popular and indicating that it receives a high volume of traffic. Hospitals are paid based on contracted rates for the services they provide. Important insurance information that you should have includes your insurance plan name, group number, type of coverage and identification number. The charge amounts will not reflect the amount paid by your insurance or the amount due from you. This website is using a security service to protect itself from online attacks. doxo helps you manage your bills and protect your financial health: doxo is not an affiliate of Christiana Care Health Services (DE). We are pleased to make the pricing of our services available to the public. Charges fall into two categories: hospital-provided services and physician services. The health insurance plans displayed might not match your . Christianacare.org you are considering visiting, which is associated with ChristianaCare, is very old. Uses knowledge of revenue cycle principles to ensure accurate and compliant billing. If you received services at one of our Delaware, Pennsylvania, or New Jersey locations, please choose the invoice type you received below to pay your bill. ChristianaCare, PO Box 1668, Wilmington, DE 19899800-693-CARE Contact Patient Relations at 443-674-1291. Our scan shows ChristianaCare website is free from malware and phishing activities, which are types of online threats that can include viruses, worms, Trojan horses, ransomware, and other malicious code, as social engineering tactics used to trick users into sharing their personal information. However, anyone with COVID-like symptoms and/or recent exposures should stay home. If you have any questions concerning these charges, please call billing customer service at (410) 392-7033, Monday Friday, 8 a.m. to 4:30 p.m. Or email billing@uhcc.com. ChristianaCare, Union Hospital provides superior, around-the-clock emergency services to our community. Elkton, MD 21921. Christiana Care Billing Department in Wilmington, DE About Search Results Sort: Default View all businesses that are OPEN 24 Hours 1. You can pay your balance here by selecting the style of invoice youve received below. We are pleased to make the pricing by insurance provider and self-pay of all our Shoppable Services available to the public. Address.
The billing information below must match the name and address your bank or credit card company has on file. Contact Us | ChristianaCare Cecil County If you are experiencing a medical emergency, please contact 911 or go to your nearest Emergency Department. Talk with the department manager ChristianaCare is a private not-for-profit regional health care system (tax exempt under Section 501 (c)(3) of the Internal Revenue Code - ID Number 51-0103684) and relies in part on the generosity of individuals, foundations and corporations to fulfill its mission. Christiana hospital wanted to see that I had the money in my HCSA and MRA account to pay for the bill if I received it in 2018. ChristianaCare assists patients with all questions related to hospital bills. ChristianaCare Union Hospital complies with applicable Federal civil rights laws and, Cancer Care at ChristianaCare, Union Hospital, Sign-up for ChristianaCare's Health & Wellness e-newsletter, New Visitor Guidelines effective May 11, 2023.
When I called the insurance company they said that they paid Christiana hospital on 8/15. At ChristianaCare, we are committed to providing affordable, high-quality care that is valued by the neighbors we serve.
I have HCSA (health care savings acct) and I also get MRA (medical reimbursement account) from my company so I use that to pay all my medical bills. If you have received Open MRI Services at our Cecil County Campuses, please pay your bill by selecting your invoice type below. From serious injury or illness to minor cuts, bumps and bruises, it is important that when patients arrive in our emergency department, If you have any of these symptoms: fever, cough, shortness of breath, sore throat, nausea, diarrhea or loss of taste or smell or have come in contact with someone who has tested positive for COVID-19, please contact our office at (302) 319-5680 prior to your appointment. Do you have a bill from a ChristianaCare-employed physician at one of our Cecil County locations? doxo is a secure all-in-one service to organize all your provider accounts in a single app, enabling reliable payment delivery to thousands of billers. I also want to make sure there is no negative impact on my credit. Back in 2015, I was hospitalized and I had just turned 18, 7/27 I had a medical procedure done at the Christiana Hospital. The charges for hospital services include general nursing care, visits by hospital staff physicians, housekeeping, maintenance, medical supplies, laundry and linens, meals, administrative services and room charges. ChristianaCare Christiana Hospital Emergency Department Hospitals Website (302) 733-1000 4755 Ogletown Stanton Rd Newark, DE 19718 From Business: ChristianaCare provides superior, around-the-clock emergency and trauma services to the people of Delaware and the surrounding region. I did not have health insurance and I was hit with a very large medical bill ($8000+) that I thought my parents had paid. For General Patient Feedback, Click Here.
However ComplaintsBoard has detected that: Thank you for sharing your billing concerns with ChristianaCare. Coming for Care|Vaccines & Boosters|Testing|Health & Safety|Visitor Policies, Medicaid and CHIP eligibility renewals are required this year. If you are already a patient but dont have an account, then you can create an account using the Self-Enroll link below.
Outpatient Radiology Services-Hospital.
If you have received a text or email about your bill, please follow the directions in the corresponding message. If you received care at our Cecil County Campus (formerly Union Hospital), these bills can be paid by selecting your invoice type below. Learn more. To go directly to our bill pay options or view your bill, select one of the following based upon the statement you may have recently received. Please have your insurance cards or important insurance information available during your hospitalization. The health insurance plans displayed might not match your card, to determine which product your card is referencing please contact your health insurance provider. Christianacare.org regularly updates its policies to reflect changes in laws, regulations. The complaint has been investigated and resolved to the customers satisfaction. However, to provide some realistic examples of total charges, we provide below the average total charges for some common surgeries or illnesses. We are pleased to make the pricing by insurance provider and self-pay of all our services available to the public. In the meantime I also paid Christiana hospital $600 towards the bill. We are committed to providing affordable, high-quality care that is valued by the neighbors we serve. 1. Please have your insurance cards or important insurance information available during your hospitalization.
Do you have a bill from a ChristianaCare-employed physician at one of our Cecil County locations? All of our contracted rates are the same for each payer regardless of the health plan. As we continue to meet the needs of our caregivers and our community through the COVID-19 pandemic, our commitment to health and safety requires that we take new steps to ensure a safe environment for medical care for our patients and a workplace that avoids preventable harm for our . It is important, however, for you to remember that your policy is a contract between you and your insurance company and that you have the final responsibility for the payment of your hospital bill.